Garters & Co. respects your privacy. We are fully committed to protecting your Privacy.
Garters & Co. only uses the information that we have collected about you in a lawful manner for the purpose of supplying you with the product/s you have specifically ordered from us at Garters & Co. and for the following reasons:
- The processing of your order and/or to check the details of your order or to check that you have received your order as expected in a timely manner.
- Providing you with the best service possible, we will need to use your information (email, telephone or address) to contact you in relation to your order and particularly to respond to you if you send Garters & Co. or their representative. a message.
As an example, we may want to communicate with you about specific details of your order to enable an accurate understanding of all the elements of your Wedding Accessories and to provide your delivery exactly as you would expect and want it to be. Garters & Co. prides itself on its superb Customer Service and we will not hesitate to contact you, usually via email (but occasionally via phone) if we feel it necessary to provide you with the best experience for your purchase/s.
We will usually email you to advise you on the current delivery time-frame, especially if you live outside the normal larger Australian Cities, where Australia Post may have long delivery times. We want to assure you of and communicate the progress of your delivery so that you understand the expected day of your delivery. This enables you to plan and perhaps execute pickup at your closest Australia Post outlet in a timely manner.
Garters & Co. will also regularly email customers to check receipt of their delivery and that you are happy with your purchase/s. We often receive emails from our customers to advise us of their experience purchasing from us and we will use these emails within our website, under our ‘Reviews’ section. We will only publish a First-name, Suburb and State to protect your Privacy and do not, under any circumstances, allow any further details published, so that your identity will remain undisclosed. We will never supply your details to any third party in the future.
All data (including private and or sensitive) exchanged between our site and our users will happens over an SSL secured communication channel where information is encrypted and protected with digital signatures. Our Online site is in compliance with PCI vulnerability standards so that we can create as secure an environment as we possibly can for all our users.
Garters & Co.
0418 904 776
This document was last updated on 14 Feb, 2016