Garters & Co. respects your privacy. We are fully committed to protecting your Privacy.
The information we have collected from you in a lawful manner is for the purpose of supplying you with the product you have ordered from us. Also, we only use your information for the following reasons:
- Processing your order and/or to check the details of your order. Checking that you have received your order as expected in a timely manner.
- Provide you with the best service possible. We will need to use your information (email, telephone or address) to contact you in relation to your order. This includes responding to you if you send Garters & Co. or their representative. a message.
As an example, we may want to communicate with you about specific details of your order. Thus enabling an accurate understanding of all the elements of your Wedding Accessories. Also, to provide your delivery exactly as you would expect and want it to be. Not only do we take pride in our superb Customer Service. Garters & Co. will not hesitate to contact you, if we feel it necessary to provide you with the best experience for your purchase. This is usually via email but occasionally via phone.
An email is usually sent to you to advise you on the current delivery time-frame, especially if you live outside the normal larger Australian Cities, where Australia Post may have long delivery times. We want to assure you of and communicate the progress of your delivery so that you understand the expected day of your delivery. This enables you to plan and perhaps execute pickup at your closest Australia Post outlet in a timely manner.
Garters & Co. will also regularly email customers to check receipt of their delivery and that you are happy with your purchase/s. We often receive emails from our customers to advise us of their experience purchasing from us. If agreed we may use the emails within our website. We will only publish a First-name, Suburb and State to protect your Privacy. Under no circumstances do we allow any further details published. Your identity will remain undisclosed. We will never supply your details to any third party in the future.
All data (including private and or sensitive) exchanged between our site and our users will happens over an SSL secured communication channel where information is encrypted and protected with digital signatures. Our Online site is in compliance with PCI vulnerability standards so that we can create as secure an environment as we possibly can for all our users.
Garters & Co.
0418 904 776
This document was last updated on 05 September 2021